Siyinkampani esemthethweni ngokuphelele. Kuyadabukisa ukuthi kukhona abakhohlisi nabantu abenza imikhonyovu phandle lapho, okudala ukungaqiniseki nokungabaza ezingqondweni zabathengi. I-MADE BY ARTISANS ONLINE STORE (PTY) LTD yinkampani ebhalisiwe yaseNingizimu Afrika ebhizinisini lokweseka abakhiqizi bendawo nokuletha imikhiqizo emisha emakethe. Siphinde sabhaliswa ngaphansi kohlelo lwe-Proudly South African.

Sithemba ukuthi ikhasi lethu elithi Mayelana Nathi, izibuyekezo ezinhle kanye nokubikwa kwethu emithonjeni yezindaba kukunika ukuzethemba ekubekeni i-oda lakho nathi.

Cha, siyisitolo esisebenza nge-inthanethi futhi asinazo izitolo ezibonakalayo... okwamanje. Ungakhathazeki nokho, sithumela izimpahla kulo lonke elaseNingizimu Afrika nakwamanye amazwe.

Uzophawula ukuthi imikhiqizo yethu inesikhombi sesimo sesitoko esivame ukuba ngenye yezindlela ezilandelayo:

Esitokweni, singathunyelwa - siphethe isitoko salesi sici futhi sihlose ukusithumela ngokushesha okukhulu.

Iyatholakala - lesi sici sitholakala kalula kumphakeli wethu noma silindele ukufika kwesitoko maduze, ngokuvamile kuthatha izinsuku eziyi-3-7 ngaphambi kokuthi sithunyelwe.

Isikhathi sokulungiselela esinobude - lesi sici sinesikhathi sokukhiqiza futhi kuzothatha isikhathi esithe xaxa ukusilungiselela ukuthunyelwa, siphinde sikhombise ukuthi singakanani isikhathi esilindelekile sokulungiselela.

Siphelile - lesi sici siphelile okwamanje, wamukelekile ukuba usithinte ukuze uthole ukuthi silindele ukuba nesitoko futhi nini.

Ngokuvamile imikhiqizo elandelayo ithatha isikhathi eside ukwenziwa uma kukhonjiswe ekhasini lomkhiqizo: iziliphu zesikhumba semvu noboya, izicathulo nezinye izinto zesikhumba, izinto ezilukiwe nezikhwebiwe - ikakhulukazi uma zitholakala ngezitayela, imibala nosayizi abenziwe ngokwezifiso.

Ngemva kokubeka i-oda lakho, isimo se-oda lakho sizoshintsha kuphela uma kwenzeka okukodwa kokubili; i-oda lakho likhanselwe noma i-oda lakho lithunyelwe. Uma ungazange wathola isaziso sokukhanselwa noma sokuthunyelwa, khona-ke i-oda lakho lisalindile ukuba lifezwe kuye ngokutholakala kwesitoko.

Isizathu esingenzeka kakhulu sokuthi singakawuthumeli umyalo wakho wukuthi asikakabi nazo zonke izimpahla zomyalo wakho esitokisini. Izikhathi zokulinda eziboniswe emakhasini emikhiqizo ziyizikhombisi ezisekelwe empendulweni evela kubahlinzeki bethu ngesikhathi sokufakwa komyalo.

Lesi simo cishe sihlala sibangelwa yinto engaphandle kwamandla ethu, njengokubambezeleka kokukhiqizwa kubahlinzeki bethu noma imithelela eyalandela ebangelwe ezinye izici eziningi. Ngeshwa, akukho okuningi esingakwenza mayelana nalezi zimo ngaphandle kokukugcina unolwazi ngangokunokwenzeka, sikucela uxolo kakhulu, futhi sikunikeze ukubuyiselwa kwemali ngokugcwele uma ungazimisele noma ungeke ukwazi ukulinda kuze kube yilapho umyalo wakho usukulungele ukuthunyelwa.

I-oda lakho alikathunyelwa, lokhu kungase kubangelwe ukuthi umkhiqizo owodwa noma ngaphezulu e-odeni lakho unokubambezeleka ekukhiqizweni. Uzothola imininingwane yokulandela iphasela lakho uma i-oda lakho selithunyelwe.

ININGIZIMU AFRIKA

Izindlela Zokuthumela

1) Ukulethwa Ngesithunywa (emnyango wakho noma kuleli kheli olikhethile eNingizimu Afrika) sisebenzisa uzakwethu oyinhloko wezithunywa, i-DPD Laser.

2) Ukulethwa e-Courier Guy Locker noma kuphi eNingizimu Afrika.

Uzokwethulelwa lezi zindlela ezimbili zokuthumela uma uphuma ekhasini lokukhokha.

Izindleko Zokuthumela

Ema-odare angaphansi kuka-R950 sikhokhisa u-R99. Ema-odare angaphezu kuka-R950 ukuthunyelwa kumahhala.

Qaphela: Imikhiqizo ethile isindayo noma enesisindo esikhulu ngokomthamo; le mikhiqizo inenkokhelo eyengeziwe yokuthumela kungakhathaliseki inani le-oda.

Isikhathi Sokuthumela

Isikhathi sokuthumela sincike ekutheni ukuphi, nokuthi izinto ozithengile zinesikhathi sokukhiqiza (njengoba kukhonjisiwe emakhasini ethu emikhiqizo). Sicela uvumele kuze kube yizinsuku ezi-5 ukulethwa kusukela ngosuku lokuthunyelwa; ukulethwa okuningi ezindaweni ezinkulu kuthatha izinsuku zebhizinisi ezi-1-3, ezindaweni ezikude kuze kube yizinsuku zebhizinisi ezi-5. Ngokujwayelekile sithumela ama-oda uma yonke imikhiqizo e-odeni elithile isikulungele ukuthunyelwa (okusho ukuthi, uma leyo enezikhathi zokukhiqiza isikulungele nayo). Uma ucela nangokukhokha inkokhelo eyengeziwe yokugcwaliseka kwengxenye ye-oda, sizokujabulela ukuthumela i-oda lakho izingxenye ngezizingxenye uma zonke izinto zingakulungele ukuthunyelwa ngesikhathi esisodwa.

Sicela ukhumbule ukuthi sisebenza nabahlinzeki abaningi abanezikhathi zokukhiqiza noma lapho imikhiqizo yenziwa khona ngoku-oda ngokulandela ukuthi ubani ofike kuqala, futhi akusho ukuthi sihlala sinesitoko sayo yonke imikhiqizo - lapho umkhiqizo unesikhathi sokukhiqiza lokhu kuzoboniswa ngokucacile ekhasini lomkhiqizo.

NGAPHANDLE KWEZWE

Izindleko zokuthumela ziyahlukahluka kuye ngesisindo sangempela noma esingokomthamo se-oda lonke, izindleko zokuthumela zikhonjiswa ngesikhathi sokuphuma ekhasini lokukhokha. Sicela uqaphele ukuthi inani eliphelele le-oda okufanele likhokhelwe 'Alibandakanyi Izintela Zokungenisa Ezweni' (Delivered Duty Unpaid), okusho ukuthi izintela zasendaweni noma izintela zokungenisa zingase zidingeke uma ufika ezweni oya kulo.

Yebo, samukela ukubuyiselwa/ukushintshaniswa kwezimpahla ngaphansi kwezimo ezithile, sicela ubheke Inqubomgomo Yethu Yokubuyisela Izimpahla

Sicela usithumelele i-imeyili ku-returns@madebyartisans.co.za usho inombolo yakho ye-oda, lokho ofisa ukukubuyisela noma ukukushintshanisa, kanye nesizathu. Kungathatha izinsuku ezimbalwa zebhizinisi ukucubungula isicelo sakho. Sikhokhisa imali yokuthumela ezimpahla ezibuyiswayo, lokhu sizokwazisa ngakho uma sesihlela ukuba isithunywa sethu sizozilanda. Esimweni sokushintshaniswa kwezimpahla, ukuthunyelwa komkhiqizo wakho omusha kuncike ekutheni sisenayo yini isitoko, njengoba kungase kudingeke isikhathi sokukhiqiza.

Yebo, kuma-oda akwaNingizimu Afrika sikhokhisa imali yokubuyisela engu-R99. Uma ukubuyiswa noma ukushintshaniswa komkhiqizo kuhlobene nomkhiqizo ongalungile, le mali ayisebenzi.

Uma umkhiqizo obuyisiwe ufanelekela ukubuyiselwa imali, sizobuyisela imali endleleni yokukhokha oyisebenzise ekuqaleni lapho ufaka i-oda lakho, ngaphandle uma sidinga imininingwane yakho yasebhange, okuyisimo lapho sizoxhumana nawe. Sicutshungula izimbuyiselo zamali masonto onke.

Sicutha izicelo zokubuyiselwa kwemali masonto onke, futhi uma sezicuthiwe kungase kuthathe izinsuku ezimbalwa zokusebenza ukuba leyo mali ibonakale kwi-akhawunti yakho.